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How to solve the error code 0x8024401c: Windows Update encountered an unknown error in Windows Server 2019

There are several steps you can take to solve the error code 0x8024401c in Windows Server 2019:

  1. Check your internet connection: Ensure that your server is connected to the internet and that there are no connectivity issues.
  2. Restart the Windows Update service: Open the Services app and locate the Windows Update service. Right-click on it and select Restart.
  3. Run the Windows Update troubleshooter: Open the Settings app and go to Update & Security > Troubleshoot. Select Windows Update and click on Run the troubleshooter.
  4. Clear the Windows Update cache: Open the Command Prompt as an administrator and run the following commands:
  5. net stop wuauserv
    
    net stop cryptSvc
    
    net stop bits
    
    net stop msiserver
    
    ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
    
    ren C:\Windows\System32\catroot2 catroot2.old
    
    net start wuauserv
    
    net start cryptSvc
    
    net start bits
    
    net start msiserver
    
    
  6. Disable third-party antivirus software: Temporarily disable any third-party antivirus software you have installed and try running Windows Update again.
  7. Check for system file corruption: Open the Command Prompt as an administrator and run the following command:
  8. sfc /scannow
    
    

    This will scan your system for any corrupted system files and attempt to repair them.

  9. Perform a system restore: If none of the above steps work, you may need to perform a system restore to a previous point in time when Windows Update was working correctly.
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