How to solve the error code 0x80240031: Windows Update failed in Windows 8.1
There are several steps you can take to solve the error code 0x80240031 in Windows 8.1:
- Restart your computer: Sometimes, a simple restart can fix the issue.
- Check your internet connection: Make sure your internet connection is stable and working properly.
- Run the Windows Update troubleshooter: Windows has a built-in troubleshooter that can help identify and fix issues with Windows Update. To run the troubleshooter, go to Control Panel > Troubleshooting > System and Security > Fix problems with Windows Update.
- Clear the Windows Update cache: Sometimes, the Windows Update cache can become corrupted, causing issues with updates. To clear the cache, open Command Prompt as an administrator and type the following commands:
net stop wuauserv net stop cryptSvc net stop bits net stop msiserver ren C:\Windows\SoftwareDistribution SoftwareDistribution.old ren C:\Windows\System32\catroot2 catroot2.old net start wuauserv net start cryptSvc net start bits net start msiserver
- Disable antivirus software: Sometimes, antivirus software can interfere with Windows Update. Try disabling your antivirus software temporarily and see if that fixes the issue.
- Manually download and install the update: If all else fails, you can try manually downloading and installing the update from the Microsoft website.