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How to solve the error code 0x80070002: File not found during Office 2021 installation

There are several steps you can take to solve the error code 0x80070002 during Office 2021 installation:

  1. Check your internet connection: Make sure you have a stable internet connection and that there are no interruptions during the installation process.
  2. Disable antivirus software: Sometimes, antivirus software can interfere with the installation process. Try disabling your antivirus software temporarily and see if that resolves the issue.
  3. Clear the Windows Update cache: Clearing the Windows Update cache can sometimes resolve the error code 0x80070002. To do this, follow these steps:
    • Press the Windows key + R to open the Run dialog box.
    • Type "services.msc" and press Enter.
    • Scroll down to the Windows Update service and right-click on it.
    • Select "Stop" from the context menu.
    • Open File Explorer and navigate to C:\Windows\SoftwareDistribution.
    • Delete all the files and folders in the SoftwareDistribution folder.
    • Go back to the Services window and right-click on the Windows Update service.
    • Select "Start" from the context menu.
  4. Run the Office installation troubleshooter: Microsoft provides a troubleshooter tool that can help diagnose and fix issues with Office installation. You can download and run the tool from the Microsoft website.
  5. Use the Office Deployment Tool: If none of the above steps work, you can try using the Office Deployment Tool to install Office 2021. This tool allows you to customize the installation and can sometimes resolve installation errors. You can download the Office Deployment Tool from the Microsoft website and follow the instructions provided.
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