0

Where you have access with your personal credentials

Intercom HelpDesk App [https://app.intercom.io/a/apps/cwqlwda4/]
All our support system is integrated in a helpdesk interface called FreshDesk. Please, watch this video that explains how it works in general.
TimeClock Wizard [https://uniqsoftware.timeclockwizard.com/]
With this app, we will control the login and logouts of the work. You won't be able to login or logout from a mobile device, so you must be in front of computer. Also, for every shift I'll check that there is no missed chats or calls. Meaning that you're not in front of computer and getting paid. Enter your email: Esta dirección de correo electrónico está siendo protegida contra los robots de spam. Necesita tener JavaScript habilitado para poder verlo. without a password and click the button 'Clock In'.
When you finish your shift, click 'Clock Out'.
Doing so, I will have control to supervise your performance. If you stay more because there is a customer that appeared right in the last minute of your shift, you can get paid with extra hours, also if your next workmate is late.
Please, don't be late, if you can't be on time, let your previous workmate know that.
AirCall [https://phone.aircall.io/]
The app to get and receive calls.
Joomla! Site administration [https://uniq.software/administrator/]
Here you will find the system we use to sell the product keys and the download links. It is called HikaShop. Once you access there go to Main Menu > Components > HikaShop.
Let’s say that a Customer didn’t receive his order in his email. So you will be able to find his order and send it again.
Sometimes they claim that they paid and didn’t get his order. First of all, you must confirm that they payment actually came in. You may access our payment processor (i.e.: Stripe) to check it, then, after the payment is done, you can change the status of the order to PAID manually and send it by email. In the point three (3) you’re going to have the address for doing so.
Stripe (Credit Card Payments processor) [https://dashboard.stripe.com/payments]
I granted you access to our Stripe account in order to confirm the payments or to see why a payment is rejected. You won’t be able to modify anything there, only to login and see information.
If you need to issue a refund from an insisting customer, you’ll need to create a ticket and I will do that for you.
Email [https://uniq.software/webmail]
You may associate your email with your personal one in order to get the work email notifications there. Or just contact me to change the email inbox to a forwarder address if you wish to.
Or just simply open the webmail site and keep it there :)
It is mostly for getting notifications. Rarely you will need to send emails from there.

Understanding our products

When a customer purchase a product with us, will be provided with:

  • Product Key

    The customer 'Product keys' looks like this:



  • Download links

    In multiple languages and in most cases 64 and 32 bits, also the user can download it from our private accounts in MEGA / Google Drive / MediaFire
    The customer 'Downloads' looks like this:



  • 24/7 Support

    The user will be able to contact us by Chat, Phone, Email or Social Media.
    • Chat Support: You may reply customer questions there and open a ticket if it’s necessary.
    • Phone Support: The same as Chat Support, at the end of the call, you’ll be able to select whether is necessary to open a ticket regarding the call that was made. When the customer calls, you'll be able to answer that call in the FreshDesk support interface. You should have headphones.
      Our contact numbers are:
      Australia
      +61 2 8310 6284
      US & Canada
      +1 647 243 6102
      UK & Europe
      +44 20 3868 0630
    • Social Media Support: When a customer contacts us through Twitter or Facebook, automatically will be created a ticket to track his query. The Twitter / Facebook accounts are already active but they aren't getting any visitors for now. I'll do all the marketing to start with that probably next month.
    • Email Support: Works just as the social media support. When a customer sends an email to Esta dirección de correo electrónico está siendo protegida contra los robots de spam. Necesita tener JavaScript habilitado para poder verlo., automatically it will become a ticket, and he will see it as an email thread.

Rules when contacting customers

  • How to begin an interaction with the customers

    Open the 'Respond' app inside of Intercom.







    You must memorize these steps when a customer contact us.
    • Greet the user using the saved reply. Write a hash (#), click 'Hello' and Send. It will automatically insert a greeting with your name.





    • If there is an email registered automatically in the right part of the screen but there is no name, go to Joomla! > HikaShop > Orders and paste the customer's email in the filter, go to his order and get his name and phone. Paste the information in the Intercom App. This step is necesary because we will be able to track his support activity everytime he contact us.

    • Check the Latest conversations with the customer if there are.

    • If the customer doesn't know how to Download, Install, Activate the program he bought, Write a hash (#) and insert a saved reply called 'teamviewer-session'.
    • If the customer wants a refund, after to offer a TeamViewer support, Write a hash (#) and insert the saved reply called 'refund-step1'. If the customer insist, then Write a hash (#) and insert the saved reply called 'refund-step2'.
    • To finish the conversation, Write a hash (#) and insert the saved reply called 'bye' and click Send and Close.
    • If the customer express his satisfaction, Write a hash (#) and insert the saved reply called 'satisfied-customer'.
    IMPORTANT:
    - If the customer calls and there is no answer from our part, will open automatically a ticket, if he leaved a message, hear it and call him back.
    - Before to send a saved reply, read it all before to send it to see if makes sense with your conversation.
    - When you finish your shift, all the tickets should be closed. It will be reopened when we receive a customer reply.
    - Don't mention to the customer the word 'ticket'. They won't know when it is open or closed. We want to give the impression that we are talking through email.
    - When a customer gets to angry and insisting in a refund after you did all the steps described above, send a private message in the ticket to Maximiliano, he will consult with me and will decide whether to give a refund or not.

  • Read all our FAQs

    First of all, you must read and understand the FAQs

  • Use the customer personal name and use capital letters

    If the customer placed already an order. You can find his personal information in Joomla, if you don't have the order number, you can track it by using his email. Please, be careful with your orthography.

  • Keep incoming calls on during all your shift

    When you receive a call, you will be able to reply through your web browser, just you need headphones and that's all. These buttons should be in green during all your shift.

  • Help the customer to install the program

    If you see that customer can't install the program or can't create the ISO file necessary for the Windows installation, you have to do it for him. You may say somthing like:
    There is a program called TeamViewer that will allow me to take control of your PC temporarily to assist you in what you need.
    We can chat with you while I do and you will not have to worry about your privacy. You will see everything I will do while I assist you. The program will generate an ID and a password that will allow me access to your PC, you would only have to install the program from the following link:

    https://download.teamviewer.com/download/TeamViewer_Setup.exe

    Once installed, open it and just provide me the ID and password that will come out on the TeamViewer main screen. Every time you restart the PC the password will change and I will no longer have access to your PC. And if you're still not sure, you can just uninstall TeamViewer and there's no way you can access your PC remotely.

  • Be kind

    Maybe you heard this expression: A Smile is worth a thousand words, so use simple emojis as: ;) ;] :) :( You can't imagine how powerful is that.

  • Don't let the website without support

    If you can't login or you'll be late, let us know before hand.

  • Our payment methods

    Stripe (credit card): USD / EUR / CHF / CAD / MXN / AUD / GBP / NZD
    MercadoPago: for latin america: CLP / COP / MXN / VEF
    BITCOIN: We want to give special attention to this. We give 30% off to the customers paying with bitcoin. You need to understand how it works. It is very simple actually.
    Let's say that there is a client in Nigeria that doesn't have a credit card or way to pay.
    So he can open an account in https://localbitcoins.com There he will find local ways in how to exchange is local currency to get bitcoins, with that he will be able to pay.
    Please, check it out: https://localbitcoins.com/guides/how-to-buy-bitcoins
    There is everything you need to know about how to buy bitcoins.
    If a client wants to pay via PayPal, he can buy bitcoins via localbitcoins and then buy to us. Its pretty easy and fast.
    Currently we do not accept PayPal.
    Offer client a 10% off in his purchase if he like us on Facebook or follow us in Twitter. Once you're sure he did that, you can provide the following discount code to apply during the checkout process:
    Facebook: FB-PROMO-10
    Twitter: TW-PROMO-10
    Can be used only one time per user.

  • Keep away from refunds

    Once I received this email from Stripe:

    We wanted to get in touch with you about an important issue.
    While your account is still able to create charges, we have noticed that your Stripe account has been experiencing a high level of fraudulent charges. Because it generally takes about a month from the date of charge before a cardholder submits a dispute, you may not see this reflected in your chargeback rate for a while. To comply with credit card network rules, we can't work with any business that has more than 1% of charges (by volume or count) disputed by customers on an ongoing basis. Without a quick change, we may have to stop accepting payments for your business.
    We very much think this is avoidable, but we want to convey the seriousness of the situation at hand, particularly because the nature of fraud is such that even if you take action tomorrow, we won't see improvement for a month. In order to continue accepting payments for you, we will need to see measurable progress toward an estimated fraud and chargeback rate of less than 1% of charges.
    That said, this maximum chargeback percentage is largely determined by agreements that we have with our banking partners, and we'd love to keep your business. To help you out, we've put together a bit of information on actions business owners can take to avoid this sort of situation: https://support.stripe.com/questions/avoiding-fraud-and-disputes.

    So, we want to keep away from Refunds, here are some suggestions in how to avoid them:

    - Give an answer to the customer as soon as you can. That's the most important thing.
    - If a customer asks for help or straight for a refund you may say something like this:
    We're sorry to know that you're having problems trying to [install / download / activate] your product :( We understand that sometimes it's not easy to install this product. We can help you! :) And most importantly, we are eager to do it! It will be my pleasure to assist you with this. Here are some suggestions on how can we start doing that:
    --- Add your own answer here or use one of the following suggestions ---
    - [Windows Installation Problems] Since the file that contains your product is quite large, many times the connection goes down and your browser shows as if the file was completely downloaded but it is not, which generates an error of corrupted files during the installation. So, make sure that the .ISO file is 100% downloaded. Compare the size of the file that you downloaded with the size indicated in your download area. Just retry the download from other of our private servers.
    - [Windows / Office activation issues] If the order was placed before the time you started working with us, just change the product key with a private note for me and will let you know by the same via that it is done. The most common mistake is that you are trying to activate your product with a product key for another edition. Make sure you're using the right one by checking your system properties and check that your current installed Windows edition corresponds with the Product Key you've purchased. If you didn't order the right one, we can change it for you at no extra charge.
    Are you still having problems with this or do not know how to do it? Do not stress trying to do it because we can do it for you if you want.
    There is a program called TeamViewer that will allow me to take control of your PC temporarily to assist you in what you need.
    We can chat with you while I do and you will not have to worry about your privacy. You will see everything I will do while I assist you. The program will generate an ID and a password that will allow me access to your PC, you would only have to install the program from the following link:

    https://download.teamviewer.com/download/TeamViewer_Setup.exe

    Once installed, open it and just provide me the ID and password that will come out on the TeamViewer main screen. Every time you restart the PC the password will change and I will no longer have access to your PC. And if you're still not sure, you can just uninstall TeamViewer and there's no way you can access your PC remotely.
    - [If the customer insists on a refund]

    - Our credit card payment processor asks us to avoid refunds, so for this reason we prefer to lose the investment of the products instead of making a refund, so we offer to give you two additional licenses FOR FREE of any product that you can find on our website:
    - Windows 10 / 8.1 / 8 / 7 / Vista / XP
    - Windows Server 2016 / 2012 / 2008 / 2003
    - Office 2016 / 2013 / 2010 / 2007
    - Project, Visio, Office for Mac
    If you agree, just let me know which product would you like and will grant you access to those in few minutes.

    2) If he refuses the change and you suspect that he is cheating us to keep the key without paying you may say: As a policy of our company, unlike physical goods, electronically distributed software and software licenses can be easily duplicated, due to this, before processing with the refund, we need you to provide us with a screenshot or a photo from your phone of the error that gives you and at the same time with today's date in the Task Bar.

Here are the 'How to...' and what to do in some situations.

How to...

  • "My Product key doesn't work"

    This is very common, sometimes they try to activate i.e.: Windows 10 Pro N with a Windows 10 Pro key or viceversa. So, the first you need to do is to check what Windows edition they have currently installed and to see if their order corresponds. Ask the client to send you a screenshot with their system properties.
    If the Windows edition says that is an Evaluation copy, you won't be able to activate that edition, except the Windows Server editions. There is way to activate them via CMD. You can Google it or just send me a message and will let you know how to do it.
    About Office, there is two options we sell, Retail and OEM, you can't activate a Retail edition with an OEM key and viceversa. You'll get an error of wrong edition.
    You can change an edition to what the customer needs at no extra charge.Even if the needed edition is more expensive.

  • If the customer claims that his payment went through, but the status of the order is 'Unpaid'

    1. Go to https://dashboard.stripe.com/payments
    2. Find it by order number or customer email
    3. Check the why the payment is rejected

    4. If the reason is 'do_not_honor', then the customer needs to call his bank to get to know what's going on. Maybe he needs to authorize the purchase.
    5. If the customer claims that we still took his money, then is because he entered a wrong zip code during the checkout process. The charge may temporarily appear as pending on the customer's statement before being removed. It may take up to 5 business days to be removed.
    6. If the Payment succeeded, then go to Joomla backend and change manually the status of the order to Paid.

  • Order not appearing in the website

    We had 3 websites along 5 years (tropicanoff.com, nitesoftware.net and phewsoftware.com) so, some of those clients need again to have their previous orders. They aren't available anymore. In this case, If somebody wants to have their previous order, we need to create a new order with a new product for them, follow these steps:
    1. After you finish talking to the customer, Open a ticket and assign it to yourself.
    2. Send me a private note in the ticket ('Add note') indicating in what site they made the order, the email and order number and I will confirm you if the order existed and what product did he have.
    3. After confirmation, follow the steps of the section 'How to create an order' in this article.

  • How to create an order

    1. Go to https://uniq.software/administrator/
    2. Go to Components > HikaShop > Orders
    3. Click the button 'New' to create a new order.



    4. In the section 'Customer', click the pencil to add a new customer.


    5. In the filter, paste the customer email and hit 'Go'




    6. Now go to the section 'Product list' and click the box in the right side.



    7. In the dropdown in the middle-top, select 'Variants'


    8. In the filter, paste the code of the product you want to add. To find the corresponding code, go to the last section of this article entitled 'Product Codes'



    9. Click the product highlighted in yellow to select it.

    10. Click 'Save'



    11. In the 'Main information' section, change the status of the order to 'PAID'



    12. Now, down in the 'Product Keys' section, press the 'REFRESH ASSOCIATIONS' blue button. With this, the system will assing a product key to the order.



    13. Make sure the system assinged the Product Key.
    14. The order is finished. Now the user may access it through https://uniq.software/en/your-downloads
    15. Send an email to the user with his order using the 'Email' button in the top bar. Click 'OK' and its done, you won't get any confirmation.





  • How to change a product key

    1. Go to https://uniq.software/administrator/
    2. Go to Components > HikaShop > Orders
    3. Find his order in the filter field by using his email address or his order number.


    4. Click the product key you don't need anyomre.



    5. Now delete the product key and leave in blank the field 'Product key'.

    6. Change the status to 'Deleted'.

    7. Click the 'X' in 'Order number' and in 'User' to disassociate it from the user and the and click 'SAVE'.


    8. Go back to the order and click in the blue button 'Refresh associations' and make sure that the system assigned a new product key.


    9. The order has a new product key. Now the user may access it through https://uniq.software/en/your-product-keys
    10. Send an email to the user with his order using the 'Email' button in the top bar. Click 'OK' and its done, you won't get any confirmation.





  • How to change a product

    1. Go to https://uniq.software/administrator/
    2. Go to Components > HikaShop > Orders
    3. Find his order in the filter field by using his email address or his order number.


    4. Click the product key you don't need anyomre.



    5. If we can sell the current product key to somebody else (i.e. if the user didn't use the old product and he needs to change it, let's say, from a N edition to a Full edition), then leave the product key as it is in the 'Product key' field. If doesn't work, then delete it and leave the field in blank.

    6. If the key doesn't work, then change the status to 'Deleted'. If it works, then select 'Free to use' in the dropdown list.

    7. Click the 'X' in 'Order number' and in 'User' to disassociate it from the user and the and click 'SAVE'.


    8. Go back to the order. Now delete the product you don't need. Click the trash icon and click 'OK'


    9. Now go to the section 'Product list' and click the box in the right side.



    10. In the dropdown in the middle-top, select 'Variants'


    11. In the filter, paste the code of the product you want to add. To find the corresponding code, go to the last section of this article entitled 'Product Codes'



    12. Click the product highlighted in yellow to select it.

    13. Click in the blue button 'Refresh associations' and make sure that the system assigned a new product key.


    14. The order has a new product and a new key. Now the user may access it through https://uniq.software/en/your-product-keys
    15. Send an email to the user with his order using the 'Email' button in the top bar. Click 'OK' and its done, you won't get any confirmation.




    16. The order is finished. Now the user may access it through https://uniq.software/en/your-downloads
    17. Send an email to the user with his order using the 'Email' button in the top bar. Click 'OK' and its done, you won't get any confirmation.





  • How to resend the customer his order to his email

    1. Go to https://uniq.software/administrator/
    2. Go to Components > HikaShop > Orders
    3. Find his order in the filter field by using his email address or his order number.


    4. Send an email to the user with his order using the 'Email' button in the top bar. Click 'OK' and its done, you won't get any confirmation.





Users

  • If the user can't get a new password

    If happens that the user is not receiving the reset password email, you may do the following only in emergency cases:
    1. Go to https://uniq.software/administrator/
    2. Go to Community Builder > User management



    3. In the field 'Search Users', introduce the User's email.



    4. In the field 'Password' and 'Verify Password' write any password the user would like and click 'Save and Close'.



Ticketing System

  • How to create an order

    1. Go to https://uniq.software/administrator/
    2. Go to Components > HikaShop > Orders
    3. In the section 'Customer', click the pencil to add a new customer
    4. In the filter, paste the customer email and hit 'Go'
    5. Now go to the section 'Product list' and click the box in the right side.
    6. In the dropdown in the middle-top, select 'Variants'
    7. In the filter, paste the code of the product you want to add.
    8. Click the product highlighted in yellow to select it.

  • How to modify an order

    Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor reprehenderit.

  • How to resend the customer his order to his email

    Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat proident.

Product Codes

  • Windows for PC

    SKU-W10ENCBFO Windows 10 Enterprise [CB] [Full Edition] [OEM] USD 40,00
    SKU-W10ENCBNO Windows 10 Enterprise [CB] [N Edition] [OEM] USD 37,50
    SKU-W10EN16LTSBFO Windows 10 Enterprise [2016 LTSB] [Full Edition] [OEM] USD 35,00
    SKU-W10EN16LTSBNO Windows 10 Enterprise [2016 LTSB] [N Edition] [OEM] USD 32,50
    SKU-W10EN15LTSBFO Windows 10 Enterprise [2015 LTSB] [Full Edition] [OEM] USD 30,00
    SKU-W10EN15LTSBNO Windows 10 Enterprise [2015 LTSB] [N Edition] [OEM] USD 27,50
      
    SKU-W10EDFR Windows 10 Education [Full Edition] [Retail] USD 35,00
    SKU-W10EDNR Windows 10 Education [N Edition] [Retail] USD 32,50
    SKU-W10EDFO Windows 10 Education [Full Edition] [OEM] USD 30,00
    SKU-W10EDNO Windows 10 Education [N Edition] [OEM] USD 27,50
      
    SKU-W10PRFR Windows 10 Pro [Full Edition] [Retail] USD 35,00
    SKU-W10PRNR Windows 10 Pro [N Edition] [Retail] USD 32,50
    SKU-W10PRFO Windows 10 Pro [Full Edition] [OEM] USD 30,00
    SKU-W10PRNO Windows 10 Pro [N Edition] [OEM] USD 27,50
      
    SKU-W10HFR Windows 10 Home [Full Edition] [Retail] USD 30,00
    SKU-W10HNR Windows 10 Home [N Edition] [Retail] USD 27,50
      
    SKU-W81ENFO Windows 8.1 Enterprise [Full Edition] [OEM] USD 27,50
      
    SKU-W81PRFR Windows 8.1 Pro [Full Edition] [Retail] USD 25,00
    SKU-W81PRNR Windows 8.1 Pro [N Edition] [Retail] USD 22,50
      
    SKU-W81CFR Windows 8.1 Core [Full Edition] [Retail] USD 22,50
    SKU-W81CNR Windows 8.1 Core [N Edition] [Retail] USD 20,00
      
    SKU-W8ENFO Windows 8 Enterprise [Full Edition] [OEM] USD 27,50
      
    SKU-W8PRFR Windows 8 Pro [Full Edition] [Retail] USD 25,00
    SKU-W8PRNR Windows 8 Pro [N Edition] [Retail] USD 22,50
      
    SKU-W8CFR Windows 8 Core [Full Edition] [Retail] USD 20,00
    SKU-W8CNR Windows 8 Core [N Edition] [Retail] USD 17,50
      
    SKU-W7UFR Windows 7 Ultimate [Full Edition] [Retail] USD 27,50
    SKU-W7UNR Windows 7 Ultimate [N Edition] [Retail] USD 25,00
      
    SKU-W7ENFR Windows 7 Enterprise [Full Edition] [Retail] USD 25,00
      
    SKU-W7PRFR Windows 7 Professional [Full Edition] [Retail] USD 25,00
    SKU-W7PRNR Windows 7 Professional [N Edition] [Retail] USD 22,50
      
    SKU-W7HPSP1FR Windows 7 Home Premium [SP1] [Full Edition] [Retail] USD 25,00
    SKU-W7HPSP1NR Windows 7 Home Premium [SP1] [N Edition] [Retail] USD 22,50
    SKU-W7HPNOSPFR Windows 7 Home Premium [No SP] [Full Edition] [Retail] USD 20,00
    SKU-W7HPNOSPNR Windows 7 Home Premium [No SP] [N Edition] [Retail] USD 17,50
      
    SKU-W7HBSP1FR Windows 7 Home Basic [SP1] [Full Edition] [Retail] USD 17,50
    SKU-W7HBNOSPFR Windows 7 Home Basic [No SP] [Full Edition] [Retail] USD 15,00
      
    SKU-W7SFR Windows 7 Starter [Full Edition] [Retail] USD 15,00
    SKU-W7SNR Windows 7 Starter [N Edition] [Retail] USD 12,50
      
    SKU-WVUFR Windows Vista Ultimate [Full Edition] [Retail] USD 20,00
      
    SKU-WVENFR Windows Vista Enterprise [Full Edition] [Retail] USD 17,50
      
    SKU-WVBFR Windows Vista Business [Full Edition] [Retail] USD 15,00
    SKU-WVBNR Windows Vista Business [N Edition] [Retail] USD 12,50
      
    SKU-WVHPFR Windows Vista Home Premium [Full Edition] [Retail] USD 10,00
      
    SKU-WVHBFR Windows Vista Home Basic [Full Edition] [Retail] USD  7,50
    SKU-WVHBNR Windows Vista Home Basic [N Edition] [Retail] USD  5,00
      
    SKU-WXPPR64FR Windows XP Professional [Full Edition] [64 Bits] [Retail] USD 17,50
    SKU-WXPPR32FR Windows XP Professional [Full Edition] [32 Bits] [Retail] USD 15,00
    SKU-WXPPR32NR Windows XP Professional [N Edition] [32 Bits] [Retail] USD 12,50
      
    SKU-WXPHEFR Windows XP Home Edition [Full Edition] [32 Bits] [Retail] USD 12,50
    SKU-WXPHENR Windows XP Home Edition [N Edition] [32 Bits] [Retail] USD 10,00
      
    SKU-WXPMCEFR Windows XP Media Center Edition [Full Edition] [32 Bits] [Retail] USD  7,50
      
    SKU-WXPTPCFR Windows XP Tablet PC Edition [Full Edition] [32 Bits] [Retail] USD  5,00

  • Windows for Servers

    SKU-WS16DFR Windows Server 2016 Datacenter [Full Edition] [Retail] USD 40,00
    SKU-WS16SFR Windows Server 2016 Standard [Full Edition] [Retail] USD 37,50
    SKU-WS16EFR Windows Server 2016 Essentials [Full Edition] [Retail] USD 35,00
    SKU-WS16CDFO RDS CALs for Windows Server 2016 [50 Devices] [Full Edition] [OEM] USD 50,00
    SKU-WS16CUFO RDS CALs for Windows Server 2016 [50 Users] [Full Edition] [OEM] USD 45,00
      
    SKU-WS12R2DFR Windows Server 2012 R2 Datacenter [Full Edition] [Retail] USD 37,50
    SKU-WS12R2SFR Windows Server 2012 R2 Standard [Full Edition] [Retail] USD 35,00
    SKU-WS12R2FFR Windows Server 2012 R2 Foundation [Full Edition] [Retail] USD 32,50
    SKU-WS12R2EFR Windows Server 2012 R2 Essentials [Full Edition] [Retail] USD 30,00
      
    SKU-WS12DFR Windows Server 2012 Datacenter [Full Edition] [Retail] USD 35,00
    SKU-WS12SFR Windows Server 2012 Standard [Full Edition] [Retail] USD 32,50
    SKU-WS12FFR Windows Server 2012 Foundation [Full Edition] [Retail] USD 30,00
    SKU-WS12EFR Windows Server 2012 Essentials [Full Edition] [Retail] USD 27,50
    SKU-WS12CDFO RDS CALs for Windows Server 2012 (R1/R2) [50 Devices] [Full Edition] [OEM] USD 40,00
    SKU-WS12CUFO RDS CALs for Windows Server 2012 (R1/R2) [50 Users] [Full Edition] [OEM] USD 37,50
      
    SKU-WS08R2DIFR Windows Server 2008 R2 Datacenter / Itanium [Full Edition] [Retail] USD 30,00
    SKU-WS08R2SEFR Windows Server 2008 R2 Standard / Enterprise [Full Edition] [Retail] USD 27,50
    SKU-WS08R2HWFR Windows HPC Server 2008 R2 / Windows Web Server 2008 R2 [Full Edition] [Retail] USD 25,00
    SKU-WS08R2CDFO RDS CALs for Windows Server 2008 R2 [20 Devices] [Full Edition] [OEM] USD 35,00
    SKU-WS08R2CUFO RDS CALs for Windows Server 2008 R2 [20 Users] [Full Edition] [OEM] USD 32,50
      
    SKU-WS08DIFR Windows Server 2008 Datacenter / Itanium [Full Edition] [Retail] USD 27,50

  • Office

    SKU-OF16PPFR Office 2016 Professional Plus USD 45,00
    SKU-OF16PPFO Office 2016 Professional Plus OEM USD 40,00
    SKU-O16FR Outlook 2016 USD 30,00
    SKU-O16MACFR Office 2016 for Mac Home & Business USD 60,00
    SKU-P16PFR Project 2016 Professional USD 45,00
    SKU-V16PRFR Visio 2016 Professional USD 45,00
    SKU-O11MACFR Office 2011 Mac Home & Business USD 50,00
    SKU-OF13PPFR Office 2013 Professional Plus USD 40,00
    SKU-OF13PPFO Office 2013 Professional Plus OEM USD 35,00
    SKU-P13PFR Project 2013 Professional USD 40,00
    SKU-V13PRFR Visio 2013 Professional USD 40,00
    SKU-OF10PPFR Office 2010 Professional Plus USD 35,00
    SKU-OF10PPFO Office 2010 Professional Plus OEM USD 32,50
    SKU-OF10STFR Office 2010 Standard USD 30,00
    SKU-P10PFR Project 2010 Professional USD 37,50
    SKU-P10STFR Project 2010 Standard USD 35,00
    SKU-V10PRFR Visio 2010 Premium USD 37,50
    SKU-V10PFR Visio 2010 Professional USD 35,00
    SKU-V10STFR Visio 2010 Standard USD 32,50
    SKU-OF07ENFR Office 2007 Enterprise USD 27,50
    SKU-OF07UFR Office 2007 Ultimate USD 25,00
    SKU-P07PFR Project 2007 Professional USD 32,50
    SKU-P07STFR Project 2007 Standard USD 30,00
    SKU-V07PFR Visio 2007 Professional USD 30,00
    SKU-V07STFR Visio 2007 Standard USD 27,50
Trustpilot
Inglés
Español
Francés
Estamos ubicados en Londres, Inglaterra. Trabajamos con clientes de todas partes.
RAPID es un nombre comercial utilizado por Always Software Ltd © 2013-2025.
71-75 Shelton Street, Covent Garden, Londres, Reino Unido, WC2H 9JQ.
Empresa No. 14314704 | Microsoft Partner Núm. 6612581.
Windows® es una marca comercial de Microsoft Corporation.