How to solve the error code 0x8024401c: Windows Update encountered an unknown error in Windows Server 2016
There are several steps you can take to solve the error code 0x8024401c in Windows Server 2016:
- Check your internet connection: Ensure that your server is connected to the internet and that there are no connectivity issues.
- Restart the Windows Update service: Open the Services app and locate the Windows Update service. Right-click on it and select Restart.
- Disable third-party antivirus software: Sometimes, third-party antivirus software can interfere with Windows Update. Disable your antivirus software temporarily and try running Windows Update again.
- Run the Windows Update troubleshooter: Open the Settings app and go to Update & Security > Troubleshoot. Select Windows Update and click on Run the troubleshooter.
- Clear the Windows Update cache: Open the Command Prompt as an administrator and run the following commands:
net stop wuauserv net stop cryptSvc net stop bits net stop msiserver ren C:\Windows\SoftwareDistribution SoftwareDistribution.old ren C:\Windows\System32\catroot2 catroot2.old net start wuauserv net start cryptSvc net start bits net start msiserver
- Check for updates manually: Open the Settings app and go to Update & Security > Windows Update. Click on Check for updates and wait for the process to complete.