0

How to solve the error code 0x8024402c: Windows Update encountered an unknown error in Windows Server 2012 R2

There are several steps you can take to solve the error code 0x8024402c in Windows Server 2012 R2:

  1. Check your internet connection: Make sure your server is connected to the internet and that there are no connectivity issues.
  2. Restart the Windows Update service: Open the Services app and locate the Windows Update service. Right-click on it and select Restart.
  3. Clear the Windows Update cache: Open the Command Prompt as an administrator and type the following commands:
  4. net stop wuauserv
    net stop cryptSvc
    net stop bits
    net stop msiserver
    ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
    ren C:\Windows\System32\catroot2 catroot2.old
    net start wuauserv
    net start cryptSvc
    net start bits
    net start msiserver
    
  5. Disable third-party antivirus software: Sometimes, third-party antivirus software can interfere with Windows Update. Try disabling your antivirus software temporarily and see if that resolves the issue.
  6. Run the Windows Update troubleshooter: Open the Control Panel and select Troubleshooting. Under System and Security, select Fix problems with Windows Update.
  7. Check for updates manually: Open the Settings app and select Update & Security. Click on Check for updates and see if any updates are available.
We are based in London, England. We work with clients from all over.
RAPID is a trading name used by Always Software Ltd © 2013-2024.
71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ.
Company No. 14314704 | Microsoft Partner No. 6612581.
Windows® is a trademark of Microsoft Corporation.