How to solve the error code 30015-6(-1): Office installation encountered an error
There are several steps you can take to try and resolve the error code 30015-6(-1) when installing Office:
- Check your internet connection: Make sure you have a stable internet connection and that there are no issues with your network.
- Disable antivirus software: Sometimes, antivirus software can interfere with the installation process. Try disabling your antivirus software temporarily and then attempt to install Office again.
- Clear the Office installation cache: Clearing the Office installation cache can help resolve installation issues. To do this, follow these steps:
- Press Windows key + R to open the Run dialog box.
- Type %ProgramData%\Microsoft\Office\ and press Enter.
- Delete all the files and folders in the Office folder.
- Restart your computer and try installing Office again.
- Use the Office uninstaller tool: If you have previously installed Office on your computer, use the Office uninstaller tool to remove any leftover files or settings. You can download the tool from the Microsoft website.
- Try installing Office in safe mode: Sometimes, third-party applications can interfere with the installation process. Try installing Office in safe mode by following these steps:
- Press Windows key + R to open the Run dialog box.
- Type msconfig and press Enter.
- In the System Configuration window, click on the Boot tab.
- Check the box next to Safe boot and select the Minimal option.
- Click Apply and then OK.
- Restart your computer and try installing Office again.